Lan Ha Cruises respects the privacy of our guests and is committed to handling your personal information responsibly. This policy outlines how we collect, use, and protect your personal data.
Information
We collect personal information you voluntarily provide during booking such as your name, email address, home address, passport details, dietary requirements, and medical conditions. We may also collect information during your cruise such as purchases made onboard.
How we use information
The personal information we collect is used for cruise purposes only, including:
Processing your booking
Sending pre-travel information
Providing services during your cruise
Post-cruise surveys and marketing
Completing immigration and customs procedures
We do not sell or share personal information with third parties, except as necessary to complete your booking (such as providing info to travel agents, ports, etc.).
Data protection
Lan Ha Cruises takes security measures to protect your personal information, including encryption, firewalls, and access controls. However, no internet transmission is completely secure. We cannot guarantee the security of transmissions to our website.
Updating information
You may access and update certain account information and preferences by contacting our customer service team. To discontinue marketing emails, click unsubscribe in any promotional email received.
Changes to this policy
We may occasionally update this privacy policy. When changes are made, we will revise the “updated on” date at the top of the policy. Any changes apply only to data collected after the date of the update.
Contact us
If you have any questions about our privacy practices or this policy, please contact us at: https://venushalongcruises.com/contact-us/